Anew Golf is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Additionally, Anew Golf is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays.
Shipping
SHIPPING & HANDLING
**Most of Anew merchandise is shipped from the overseas warehouse, and the average processing time is 5~10 business days. Once the merchandise gets to the US Domestic distributing location, then USPS/UPS transit time is applied according to your order. Please note that UPS 2nd day/ 4 day shipping method only works in the domestic transit time.
| SHIPPING METHOD | MINIMUM PURCHASE TOTAL | SHIPPING CHARGE | DELIVERY TIME |
| Everyday Free | Over $149 | Free | 5~10 business days |
| Add Signature Confirmation | None | $2.60 | 5~10 business days |
| Stand Bag Shipping (Half bag) |
Domestic Canada International |
$49 ($29) $89 ($39) $149 ($79) |
- Actual delivery times and costs are subject to change.
- Overseas shipping from the supplier can normally take up 5~10 business days to get to our US warehouse.
- All volume size packages, such as stand bags/half bags are subject to additional shipping fee, and they are excluded from the free shipping option.
- All volume size packages, such as stand bags/half bags are subject to additional shipping fee, and they are excluded from the free shipping option.
SHIPPING POLICIES
DELIVERY TIMING
We package and ship your order as soon as we get credit card authorization and verification. Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include the U.S. Postal Service (USPS).
When you choose the delivery option, packages are delivered Monday through Saturday 8AM to 8PM for residential address deliveries and 8AM to 5PM for commercial business address deliveries.
RUSH DELIVERY
Rush delivery is only available for those items in the US warehouse.
Please contact info@anewgolf.com for detail.
Order placed before 3pm ET Mon-Fri Arrives next business day. Order placed after 3pm ET Mon-Fri or on weekends or holidays Arrives in 2 business.
Saturday, Sunday, and holidays are not considered business days for order processing.
Please contact info@anewgolf.com for detail.
Order placed before 3pm ET Mon-Fri Arrives next business day. Order placed after 3pm ET Mon-Fri or on weekends or holidays Arrives in 2 business.
Saturday, Sunday, and holidays are not considered business days for order processing.
Expedited delivery to rural and remote locations may require an additional 1-2 business days.
LOST PACKAGE
Although we will try our best to fix any shipping & delivery issue in a very rare case of missing package, unfortunately we are not responsible for any shipping accidents once the tracking indicates the status as 'delivered'.
However, if you purchased a protection plan on your purchase, any loss, stolen, and damaged parcel can be claim through the Order Protection.
Filing a claim is easy! Click here to file a claim now.
When filing a claim with Order Protection, you will simply need to provide your order number and email address to get started.
From there, you will be asked a few simple questions about your issue, and you’ll hear back from an agent within minutes!
PACKAGE REFUSAL
Any package refusal that results in the parcel return will be deducted the shipping charges both ways, plus any other fee that occurs.
CANADA & OTHER INTERNATIONAL SHIPPING
CANADA
Allow 14 business day.
We offer a free shipping over $299 on your entire order.
Shipping is charged at USPS/ UPS weighted rate when your order doesn't meet a free shipping requirement.
OTHER INTERNATIONAL DESTINATIONS
Allow 14 business day.
Shipping is charged at USPS weighted rate for other international destinations.
Shipments to Puerto Rico, the US Virgin Islands, Guam, the Marshall Islands, the Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via USPS Priority Mail.
Next Day delivery options are not available for these destinations.
* In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees if the destination is outside the U.S.