TO PAY WITH A CREDIT OR DEBIT CARD

CREDIT CARD ACCEPTED

• American Express
• Discover
• Master Card
• Visa

WE DO NOT ACCEPT

• CODs
• Checks
• Money Orders

 

TO PAY WITH A PRE-PAID CARD

• Credit card gift card

When you use a pre-paid card, we charge the total amount as soon as you place the order.

If the total amount of your purchase is more than the value of your pre-paid card, you can use another payment method to pay for the difference.

 

TO PAY WITH A PROMOTIONAL DISCOUNT

Each promotion or special offer has a code that you can type in during checkout: multiple coupons/promotions are not allowed otherwise it is described.

 

IMPORTANT ABOUT PAYMENT

Must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different. Your credit card will not be charged until your order ships. If you are using a debit or check card for payment, the funds will immediately be deducted from your account. 

 

CANCELING OR CHANGING AN ORDER

Our automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short. You may request the cancellation of your order within approximately 1 hour after placement. Please contact us to cancel your order. If you are unable to cancel your order, you may return your purchase for a refund.

NOTE: If you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.

You cannot cancel any items that are already at the “ Shipped by the Brand ” status. If your order has already shipped and cannot be modified, you may follow our return policy.
Refused packages are subject to a re-stocking fee of $15 which will be deducted from the refunded amount.

**After 24 hours of the order time, cancellation is possible but 5% off the order total amount will be deducted. This is unavoidable due to most of the merchandise is shipped from the overseas warehouse, and the cancellation has to cover cost of shipping the goods back.

Final sale / Made-to-order items cannot be cancelled without reference to shipping status.
We reserves the right to cancel orders anytime without reference to shipping status.

 

ORDER STATUS

Simply go to Order Status. “Order Status”

You’ll receive order status updates via email.

If you do not have a anewgolfusa.com account yet, set one up under My Account. You also can track an order by entering your order number and billing ZIP code under Track Your Order.

If we don't have an item that you've ordered in stock, we notify you by email immediately.

 

STOCK

Occasionally, high demand causes us to run out of certain items. If we don't have an item that you've ordered in stock, we notify you by e-mail immediately. In the rare instance that an out-of-stock item is not expected to come back in stock, we cancel the order for that item. In this case, we don't charge you for the item or any taxes or shipping charges related to it. However, if your order includes other items, taxes and shipping for that part of your order are still charged.